Shipping policy
Effective Date: June 30, 2026
At Titan Movement, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process, handle, and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are:
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
Delivery times are estimates only and may vary depending on your location, carrier delays, or customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment status.
If you do not receive tracking information within a few days after ordering, please contact us.
Shipping Locations
We currently ship to a wide range of domestic and international locations. Some locations may be excluded due to carrier restrictions or logistical limitations.
If we are unable to ship to your address, we will notify you as soon as possible and issue a full refund if payment has already been made.
Delays and Exceptions
While we work hard to ensure timely delivery, delays may occur due to:
- Weather conditions
- Carrier issues
- Customs processing (for international orders)
- High order volume periods
We are not responsible for delays caused by shipping carriers or events outside our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If your tracking shows delivered but you have not received your package, please contact the carrier first, then reach out to us for assistance.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: [Your Customer Support Email]
Phone: +1 (620) 654-8430